Delivery

Delivery Information

Delivery cost is £6.95 (£5.79 + VAT) for orders less than £50 in value and free for items over £50. Delivery is only available to mainland England, Wales and Scotland and excludes delivery to the Scottish Highlands, Isle of Wight, Ireland, Isle of Man, Channel Isles, Scottish Isles and Scilly Isles.

Delivery Times

The normal time is 2 – 4 days. If the product is unlikely to be delivered within that time frame you will be informed and given the option of a refund. We will endeavour to deliver goods within the times stated but goods are subject to availability and delay in delivery of goods is sometimes outside our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.

Risk

As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.

Time Limitation for Notification of Claims

Damage in transit: If goods arrive in a damaged condition you must make a note on the carrier’s delivery consignment note and it will be your responsibility to inform us within 7 days from delivery. Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier’s delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 10 days from delivery. In-Correct Goods: It is your responsibility to notify us of any in-correct goods supplied within 7 days from delivery.

Non-Deliveries

We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date. Product Guarantees All products supplied are covered by the terms and conditions of the Manufacturer’s Guarantee for a period of 12 months. This does not affect your statutory rights.